IT Security
Service Request Service Request
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<p>Stores the users that are participants in Service Desk customer portal requests. This custom field is created programmatically and required by Service Desk.</p>

Contains users needed for approval. This custom field was created by JIRA Service Desk.

<p>Stores the organizations that are associated with a Service Desk customer portal requests. This custom field is created programmatically and required by Service Desk.</p>

Specify the reason for moving the issue to the Pending status